💰 Refund & Cancellation Policy
Effective Date: 15/03/2026
Website: www.sjcsonari.com
This Refund Policy outlines the terms for fee payments made to Sonari Senior Secondary School through online or offline modes.
1. General Policy
- Fees once paid are non-refundable under normal circumstances.
- By making a payment, you agree to this policy.
2. Exceptions for Refund
Refunds may be considered only in the following cases:
- Duplicate payment made due to technical error
- Excess amount paid
- Payment made for a service not availed (subject to approval)
All refund requests are subject to management approval.
3. Refund Process
- Requests must be made in writing via email or application to the school office
- Provide:
- Payment receipt
- Transaction ID
- Reason for refund
4. Refund Timeline
- Approved refunds will be processed within 7–15 working days
- The amount will be credited back to the original payment method
5. Cancellation Policy
- Admission cancellation requests must be submitted formally
- Admission/registration fees are non-refundable
- Tuition fee refund (if any) will be decided as per school rules
6. Payment Gateway Charges
- Convenience or payment gateway charges (if any) are non-refundable
7. Failed Transactions
- If a payment fails but money is deducted:
- It is usually reversed automatically by the bank within 5–7 working days
- If not, contact your bank first, then the school office
8. Contact for Refund Queries
- 📞 Phone: +91 94351 58521
- 📧 Email: sonarijuniorcollege@gmail.com
- 📍 Address: Ward No.13, Main Road, Sonari-785690, Assam
